Need help?

In the confirmation email and in My Tickex. One QR per person, valid for everything included in your night: concert, dinner, after party and parking.

Yes. From your pass, "Send to a companion" moves their seat (and their dinner if any) to a new pass in their name.

If better seats are available you can upgrade from your pass and pay only the difference.

Tickets are not refundable except when the event is cancelled or substantially changed; in that case you get a full refund. Some promoters allow cancelling in advance with credit to your Tickex balance: if so, you will see it on your pass.

In My Tickex, every order has its invoice in PDF. You can add your company details before paying.

Write to hola@tickex.live with your order number and we will answer as soon as possible.